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24/7

811

Health Connect Ontario

Health811 is a free, secure, and confidential service available to anyone in Ontario, 24 hours a day, 7 days a week. You can call 811 or use the online chat to connect with a registered nurse, get trusted health advice, complete a symptom assessment, find local health services, or receive help finding a family doctor or nurse practitioner through Health Care Connect. Please see the link for more information.

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Free
24/7

911

Emergency Services

Call for immediate, life-threatening emergencies or when someone is at risk of harming themselves or others. Connects to police, fire, or medical services for urgent response.

24/7

911

In-person
Free
24/7

988: Suicide Crisis Helpline

Suicide Crisis Helpline

Immediate, 24/7 confidential support for anyone in emotional distress or thinking about suicide. Connect with trained responders by call or text.

24/7

988 (Call or text)

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988: Suicide Crisis Helpline

Contact: Call or text 988 Website: https://988.ca/ Call or text for immediate support during suicidal thoughts or a mental health crisis. Connects you with trained counselors available 24/7 for confidential help.

24/7

988 (Call or Text)

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Free

CMHA TVAMHS' Hospital Walk-In Crisis Support

Offers immediate, in-person mental health support for individuals in crisis. Access through the emergency department.

7 days a week, 9:00am - 11:00pm

189 Elm Street, St. Thomas

519-631-2030

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Free

CMHA TVAMHS' Mobile Crisis Response Team (MCRT)

Elgin County OPP and Aylmer Police Services partnership with CMHA: Mobile response to individuals experiencing a mental health or addiction crisis.

911 or call to police

In-person
Free

CMHA TVAMHS' Mobile Outreach Service Team (MOST)

St. Thomas Police Services and CMHA partnership: Mobile response to individuals experiencing a mental health or substance-use related crisis.

911 or call to police

In-person
Free

ConnexOntario

Mental Health & Addictions

A free, confidential support service providing information and referrals for mental health, addiction, and problem gambling services across Ontario.

Call 1-866-531-2600, or text CONNEX to 247247

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Free
24/7

Reach Out 24/7

24/7 free confidential mental health and addiction support line for people living in London, Middlesex, Oxford, and Elgin

24/7

1-866-933-2023

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Free
24/7

St. Thomas & Elgin General Hospital: Emergency Department

Provides urgent medical care for serious injuries, sudden illnesses, or life-threatening conditions. Open 24/7 for immediate treatment.

24/7

189 Elm Street, St. Thomas

519-631-2030

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In-person
Free

St. Thomas Police Community Resource Unit

Special Constables patrol Elgin County and connect individuals to community resources.

584 Talbot Street, St. Thomas

226-374-8815

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In-person
Free
24/7

The Inn St. Thomas-Elgin

The INN is a 24/7 shelter that provides safety, support, and solutions to individuals 16 and over who are experiencing homelessness in St Thomas and Elgin County.

24/7

10 Princess Avenue, St. Thomas

519-637-9898

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In-person
Free

Victim Services

Assistance and referrals for victims of crimes and traumatic incidents for all of Elgin County.

Monday - Friday, 9:00am - 4:00pm

45 Caso Crossing, St. Thomas

519-631-3182

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